ABOUT US

Top Resourcing is a UK based, RPO & BPO Company.

Recruitment Process Outsourcing (RPO):

We are a quality driven and client focused provider of CV Sourcing and recruitment process support services. We have access to leading UK job boards. More importantly we know how to use them as Boolean search methodology is engrained in our DNA!
Powered by an educated and well-trained workforce, at Top Resourcing our standards are exceptionally high. Reason being, quality is the cornerstone of our business. It is our mission to source and supply only the best candidates for our clients. Through the quality we deliver, our clients fill more jobs, more quickly. As such, our clients achieve a competitive advantage.
Furthermore, Top Resourcing enables the streamlining of recruitment processes, allowing our clients to have a leaner and more efficient recruitment process, that is both high in quality and low in cost. Through our affordable recruitment support services, our clients benefit from a reduction in overheads and lower operating costs. Such savings mean an increase in profits, as we add value to your bottom line.

Business Process Outsourcing (BPO):

efficiencyAt Top Resourcing, we do things differently; we do things passionately and with fervour. We believe that the BPO industry is not exclusively about “outsourcing”. However, it represents a continual process of growing one’s business by acquiring new customers, retaining old customers and providing service excellence – a winning formula which pays rich dividends.
Top Resourcing offers a diverse range of services which includes garnering potential customers, managing data efficiently, or trouble shooting technical problems and administration issues. Our host of peripheral activities is aimed to take your business ahead through a blend of manpower, technology, research and analytics.
Top Resourcing has the expertise and skilled manpower to set up and manage large outbound and inbound call centre services. Our call centre agents are well trained and proficient enough to handle large volumes of calls in a professional manner. The agents are provided in-house training starting from greeting the customers over the phone, calls pertaining to surveys, lead generation, verifications, collections and sales.

TESTIMONIALS

  • We have been using Top Resourcing for a year, as they have been very committed to delivering what they promise. We have tried several suppliers over the years and have found Top Resourcing to be the only suppliers we can truly trust our business with.
    Managing Director, Green Recruitment

WHY OUTSOURCE?

Why Outsource Your Recruitment Process?

Are your consultants doing their own CV searching? Would you rather have your consultants on the phone winning business or spending hours mining job boards? Would you like to get more value from your consultants by removing admin chores like data entry/ uploading files or database management work? Do you have CVs that need formatting on a daily basis? Do you have job adverts to post online? Do you have a Research project? Looking to map specific organizations to identify key talent or find out who works where? Looking for new business leads? Are your consultants currently doing the leg work in generating leads?

If your answer is “YES” then the solution is Top Resourcing!

Top Resourcing can deliver significant benefits for your business. These include but not limited to:

  • Reduced Costs and Lower Overheads
  • Increased Business Profitability
  • Low Risk Business Growth
  • Business Agility
  • Improved Business Efficiency
  • Enhanced Business Performance
  • Increased Productivity

If you are keen for your business to benefit from the above, then the solution is Top Resourcing.

Why Outsource Your Business Processes?

The benefits of outsourcing business process, include the advantages of reduced costs and increased efficiency, as well as the ability to predict business results and support strategic planning.

At Top Resourcing, we are focused on providing effective and responsive solutions.

Top Resourcing can deliver significant benefits for your business. These include but not limited to:

  • Reduced Costs
  • Flexibility and Scalability
  • Specialized Industry knowledge
  • Dedicated “Call Mangers”
  • Expert Management and Support Staff
  • Cost Management Tools
  • Quality Monitoring and Control
  • Access to Latest Technology
  • Service 24/7

If you are keen for your business to benefit from the above, then the solution is Top Resourcing.

RPO SERVICES

  • CV Sourcing

    A dedicated, experienced and degree qualified CV Sourcing Specialist (Resourcer) will be mining job boards for relevant CVs against a vacancy brief.

    As soon as a relevant CVs have been found, they will be emailed directly to the Client.

    Since the Resourcer is doing the leg-work, this service will save you a lot of time, effort and energy, enabling your business to fill vacancies a lot faster.

    Our Resourcers are Boolean Search Experts and searching is what they do all day, every day. Whereas a Recruiter within an Agency will be doing a multitude of tasks including;

    CV searching, business development, client meetings, candidate interviewing and will spend most of their time on the phone. This means that they can never dedicate the same amount of time mining job boards or search as thoroughly as we can.

  • Candidate Prequalifying

    This is essentially CV Sourcing plus the addition of telephone interviews to determine the following:

    • How well the candidate matches against the brief
    • If they are a match, are they interested in the position available?
    • What is their reason for seeking a new role?
    • What are they seeking in a new role?
    • Salary expectation
    • Location preferences
    • Notice period
    • How far down the line they are in terms of securing a new role e.g. are they already at interview stage elsewhere or have they just begun searching?
    • And any other specific questions you would like us to ask candidates during this process
    • Either you can provide a script or we can use our questions.

  • Research & Executive Search

    Top Resourcing have a bank of experienced Research & Executive Search Specialists within our business. The talent within this team consists of expert level professionals with multi-disciplinary experience and professional grade English communication skills. They are experienced at delivering on mandates across the globe, across many industries.

    Team Capabilities

    • Research
    • Market Mapping (Companies within a specific market)
    • Name Generation (Key contacts within specific companies)
    • Team Mapping (Key people within a specific team, within a specific organisation)
    • Telephone Number Sourcing (Direct dials and mobile numbers where possible)
    • Email Address Sourcing
    • Email Campaign
    • Data Mining
  • CV Formatting

    In today’s ultra-competitive market, recruitment firms are seeking new ways of becoming more effective and improving output, whilst simultaneously reducing business overheads. This is a major challenge.

    CV formatting is no doubt a ‘time drain’ on a recruiter and a loss of time means a loss of revenue. At Top Resourcing, we can relieve you of this admin duty so that you could focus more on selling. Our dedicated, experienced and degree qualified a CV Formatting Specialists have good attention to detail and are quality focussed. Through outsourcing your CV formatting requirements to us, your business could benefit from greater efficiencies, increased productivity and a reduction in business overheads.

  • Database Management Specialist

    Top Resourcing provide valuable database management services. We organise and optimise your current database/ Recruitment CRM system to ensure profitable results. Our solutions include:

    • Database Administration – Adding / creating new records, updating existing records, attaching files etc.
    • Data Cleansing – This involves merging duplicate records, deleting inactive or invalid records, updating records with correct information, separating inactive/ active clients/ candidates etc.
    • Coding – Adding Candidates/ Clients/ Vacancies with the correct coding is crucial. Correctly coded information enables your organisation to react quicker and deliver more efficiently.
  • Posting Jobs & Buying Qualified Applications

    It is difficult for advertisers to know where to post Jobs in a fragmented market of thousands of job boards. Not only Job posting on popular websites is expensive, it also requires a lot of administration work that adds up the cost.

    On the other hand, driving traffic to your website can also be expensive and includes no guarantee that the added traffic will yield the qualified applicants. Although driving traffic can deliver clicks and "job views", but you would rather review a smaller list of qualified CVs, than a large number of unqualified applications.

    Top Resourcing presents the best and the most economical solution for this issue. We will post your vacancies on our network of world’s largest job board with over 400 job boards. This level of exposure is invaluable for companies seeking to advertise their positions online. You can choose to have a customised application form with selected questions to ensure that only relevant candidates would apply. All applications along with CVs will be sent to you by email instantaneously.

REQUEST A FREE TRIAL

Take advantage of our FREE TRAIL and experience our quality, first-hand.

Top Resourcing provides a One Vacancy, no obligation FREE TRIAL prior to engaging into a contractual relationship.

A single vacancy is all it takes for you to recognise the value we could add to your business. We deliver. It’s that simple.

To try us out or for any other queries, please complete the CONTACT US form and we will respond within 24 HOURS:

BPO SERVICES

  • Call Center Services

    At Top Resourcing, we have cutting-edge technology and robust infrastructure to manage all our projects efficiently. We are equipped with latest facilities like predictive dialler software, ACD, IVR, soft phone, voice logging and call recording in all our contact centres. The call centre services offered by Top Resourcing are divided under three main heads which are outbound, inbound and email/chat based services.

    Our Outbound Call Centre Service include:

    • Telemarketing
    • Appointment Setting
    • Lead Generation
    • Market Research & Survey
    • Product Service promotion
    • Cross Selling and Upselling

    Our Inbound Call Centre Service include:

    • Answering Service
    • Customer Service
    • Direct Response Marketing
    • Helpdesk Solutions
    • Inquiry Handling
    • Tech Support Services
    • Sales Lead Qualification

  • Live 24/7 Web Chat Support and Email Support

    Email support and Chat support have now developed to become two most basic means of transmitting real-time essential data, thereby influencing customer relationships. This is the main reason why most businesses are willing to outsource their customer services like help desk support, technical support and complaint collection. Most non-voice support processes today integrate email support and chat support. Top Resourcing has trained manpower and resources to handle it effectively on your behalf.

    Our Chat Support Service includes but is not limited to:

    • Marketing Services
    • Complaint registration and its resolutions
    • Technical problem resolution
    • Live customer support
    • 24×7 online support
    • Reliable source to get first-hand information of your services and products

    Our Email Support covers diverse areas that includes but is not limited to:

    • Product Inquiries
    • Order Fulfilment
    • Order Taking
    • Feedback or response to inquiry
    • Query resolution
    • Troubleshooting for services and products
    • Payment Inquiries and documentation
    • Query Resolution
    • Product or Service information requests
    • Customer guidance in collecting data

CONTACT US / GET A QUOTE